Uniphore Named a Leader in the 2026 Gartner Magic Quadrant for CDPs

Press release from Uniphore announcing the company's recognition as a Leader in the 2026 Gartner Magic Quadrant for Customer Data Platforms, published January 28, 2026.

Key facts:

• Gartner placement: Leader quadrant, 2026 Gartner Magic Quadrant for Customer Data Platforms (report published January 26, 2026).
• Company category: Business AI — specializes in enterprise conversation intelligence, multimodal AI models (voice, video, text, tone), and extracting structured data from unstructured customer interactions.
• CDP angle: Uniphore positions its CDP as a system for capturing, unifying, and activating conversational data (call center recordings, video interactions, chat transcripts) alongside traditional behavioral and transactional data. This is a differentiated CDP category relative to web/app behavioral CDPs.
• Peer Leaders confirmed (via CX Today cross-reference): Salesforce (Data 360), Hightouch, and Oracle are the other three Leaders in the 2026 MQ.

Relevance to KG proposals:

• Confirms TC-22 finding: Uniphore is one of the two previously unidentified Gartner MQ 2026 CDP Leaders (alongside Oracle).
• Candidate for vendor.uniphore node — see draft in evolution-log/2026-05-08/web-refresh.md.
• Requires alternative-to edge to a peer CDP vendor before merge.