Your Vendor Comparison Spreadsheet Is Going Stale Right Now, Whether You're Watching or Not
A first-ever systematic recency audit of a CDP knowledge base this week found that 91 of its 92 technical-side entries hadn't been re-verified against the market in 67 to 120 days — not because anyone made an error, but because re-verification has no natural trigger; nothing breaks visibly when a comparison note quietly stops matching reality. The audit's own conclusion is instructive: rather than manufacturing 91 hollow timestamp updates, it flagged which entries are foundational (most depended-upon) and prioritized those for real re-verification first. The same discipline — routine, prioritized staleness checks rather than a one-time evaluation treated as permanent — applies directly to any organization's internal CDP vendor comparison doc.