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Braze Customer Engagement Platform — Product Overview (2026)
source.braze-com.product-overview-2026 ↗
Official Braze product overview page documenting the platform's channel support (email, SMS/RCS, push, WhatsApp, web, LINE, KakaoTalk, media audience sync), BrazeAI capabilities (Decisioning Studio, Operator, Agent Console, Creative Studio), and 2025 scale metrics (4.5 trillion messages, 10.2 trillion API calls, 17.9B AI-powered decisions).
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