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Sourcesource.braze-com.product-2026

Braze Customer Engagement Platform — Product Landing Page (2026)

Braze product landing page documenting channel support (email, SMS/RCS, WhatsApp, push notifications, mobile app, web, LINE, KakaoTalk, media audience sync), BrazeAI decisioning studio for 1:1 personalization, BrazeAI Agents for autonomous engagement optimization, predictive intelligence, 170+ turnkey partner integrations, and 2025 Gartner Magic Quadrant for Multichannel Marketing Hubs recognition.

braze.com — view original source
confidence 82%v1published 2026indexed May 23, 2026braze, customer-engagement-platform, brazeai, decisioning, cross-channel, multichannel, gartner-mqh, vendor-doc

Braze Customer Engagement Platform — Product Landing Page (2026)

Official Braze product landing page providing an overview of the Braze Customer Engagement Platform (CEP).

Channel Support

Email, SMS/RCS, WhatsApp, push notifications, mobile app messaging, web messaging, LINE, KakaoTalk, media audience sync (Meta, Google, Pinterest, Snapchat, TikTok, Criteo).

AI and Decisioning

BrazeAI™ Decisioning Studio: Enables 1:1 personalization at scale through automated decisioning. BrazeAI™ Agents: Autonomous engagement optimization agents. Predictive Intelligence: Anticipates customer behaviors to trigger timely messaging.

Integrations

170+ turnkey partner integrations for rapid setup with existing tech stacks. Cloud data ingestion, lightweight SDKs, modern APIs, and direct data warehouse connections.

Analyst Recognition

Named in the 2025 Gartner® Magic Quadrant™ for Multichannel Marketing Hubs (note: MMH category, distinct from Gartner's CDP MQ).

Relationship to vendor.braze (TC-31)

Complements existing source nodes (source.braze-com.product-overview-2026, source.businesswire-com.news-home-20260423931363-braze-agentic-ai-2026) by providing the top-level product landing page. The 170+ integrations count and MMH Gartner recognition are facts grounded here that may not appear in other nodes.